Terms of Service & Consulting Agreement
Clear, fair terms that protect your interests while ensuring exceptional consulting service delivery.
Belvani Grants: Consulting Agreement Overview
This document outlines the comprehensive terms and conditions governing the engagement of Belvani Grants for expert government funding and advisory services. Our aim is to foster a relationship built on transparency, mutual understanding, and shared success. By engaging our services, you agree to these terms, which are designed to protect both your interests and ours, ensuring a streamlined and effective consulting experience.
Service Scope and Deliverable Specifications
Belvani Grants provides tailored guidance in grant application assistance, subsidy program navigation, economic impact assessments, regulatory compliance advisory, strategic funding planning, and government liaison services. Each engagement will be defined by a specific Statement of Work (SOW) or signed proposal, detailing the agreed-upon services, project deliverables, timelines, and expected outcomes. Any deviations or additional services will require a written amendment agreed upon by both parties.
Client and Consultant Responsibilities
Client Responsibilities: Clients are expected to provide timely access to necessary information, documentation, and personnel; make prompt decisions; and designate a primary point of contact. Cooperation and prompt feedback are crucial for the efficient delivery of our services.
Consultant Responsibilities: Belvani Grants commits to delivering services with professional diligence, expertise, and in accordance with agreed-upon timelines. We will maintain confidentiality of your proprietary information and act in your best interests within the bounds of ethical practice and legal compliance.
Agreement Modification and Update Procedures
These terms and conditions may be updated periodically. Significant changes will be communicated via our website or direct notice. Specific SOWs may be modified only through written agreement signed by authorized representatives of both Belvani Grants and the client.
Service Delivery and Quality Standards
At Belvani Grants, our commitment is to provide unparalleled service quality, guiding you effectively through complex government funding landscapes. We adhere to rigorous professional standards to ensure that every engagement delivers measurable value.
Professional Service Delivery and Quality Guarantees
Belvani Grants operates with the highest degree of professionalism, integrity, and client focus. Our consultants are experts in Canadian government funding programs, dedicated to providing accurate, timely, and strategic advice. We guarantee our services will be rendered with reasonable care and skill, consistent with recognized industry standards.
Timeline and Milestone Management
Each consulting engagement will have a clearly defined project plan, complete with key milestones and delivery timelines. We utilize robust project management methodologies to track progress, ensure adherence to schedules, and proactively communicate any potential delays. Our goal is to meet or exceed your expectations for project completion.
Communication Protocols and Client Interaction
Effective communication is paramount. Belvani Grants establishes clear communication channels and regular reporting schedules, including meetings, email updates, and progress reports. We encourage open dialogue and provide prompt responses to client inquiries, ensuring you are always informed and engaged throughout the consulting process.
Performance Measurement and Client Satisfaction
We are dedicated to your success. Performance measurement criteria, where applicable, will be agreed upon at the outset of the engagement. Client satisfaction is continuously monitored through feedback mechanisms, and we are committed to addressing any concerns promptly and satisfactorily.
Payment Terms and Billing Procedures
Our billing practices are designed to be clear and straightforward, reflecting the value of our specialized services. We believe in transparency regarding all fees and expenses associated with your engagement.
Fee Structure and Payment Schedule
Engagement fees are typically structured as a fixed fee for specific projects, a retainer for ongoing advisory, or an hourly rate, as detailed in your specific SOW or proposal. Payment schedules will be outlined, often involving an initial deposit followed by milestone-based payments or monthly invoicing. All fees are quoted in Canadian Dollars (CAD).
Billing Procedures and Invoice Payment Terms
Invoices will be issued electronically and will provide a detailed breakdown of services rendered. Payment terms are typically net 30 days from the invoice date, unless otherwise specified. Instructions for electronic funds transfer or other payment methods will be clearly provided on each invoice. Overdue payments may be subject to interest at a rate of 1.5% per month (18% per annum).
Expense Reimbursement and Additional Cost Policies
Any anticipated out-of-pocket expenses (e.g., travel, specialized research tools, certain administrative fees) will be pre-approved by the client and reimbursed at cost. Such expenses will be itemized on invoices and accompanied by relevant receipts. Belvani Grants will always seek the most cost-effective solutions for approved expenses.
Refund and Satisfaction Guarantee Provisions
Given the nature of consulting services, particularly those involving government funding processes, specific outcomes cannot be guaranteed. Fees are for professional advice and services rendered, not for the guarantee of successful grant acquisition. In the unlikely event of significant service non-compliance, Belvani Grants will work diligently to rectify the issue and, if unresolved, may offer a partial refund or service credit at its sole discretion, based on the extent of non-compliance.
Liability, Dispute Resolution, and Legal Framework
Belvani Grants is committed to upholding the highest legal and ethical standards in all our interactions. This section outlines the legal framework underpinning our services, focusing on mutual protections and fair conflict resolution.
Professional Liability and Limitation of Liability
Belvani Grants carries professional liability insurance. Our liability for any claim arising from our services is limited to the fees paid for the specific services giving rise to the claim. Under no circumstances will Belvani Grants be liable for any indirect, incidental, consequential, special, or exemplary damages, including lost profits or revenue, even if advised of the possibility of such damages. Belvani Grants is not responsible for decisions made by government agencies, nor for changes in government policies or funding programs.
Confidentiality and Intellectual Property Protections
All client information shared with Belvani Grants will be treated with the strictest confidentiality. We will not disclose, use, or permit the use of such information except as necessary for the provision of services or as required by law. Any intellectual property developed by Belvani Grants specifically for a client under an SOW will generally become the client's property upon full payment, unless otherwise explicitly stated.
Dispute Resolution Procedures
Should any dispute arise, both parties agree to first attempt resolution through good faith negotiations. If negotiations fail, the parties agree to engage in non-binding mediation facilitated by a mutually agreed-upon third party in Toronto, Ontario, before pursuing litigation. The costs of mediation shall be shared equally.
Governing Law and Legal Jurisdiction
This Agreement and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of laws principles. The parties agree to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, for the resolution of any disputes.
Review our terms or Contact us with questions about our consulting agreements.